Privacy Policy
Effective date: July 15, 2026
Pharmacy Doctors (“we”, “us”) operates pharmacydoctors.com and provides concierge wellness and delivery services in Los Cabos, Baja California Sur, Mexico. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details — name, phone number, email address, and messaging handles you share with us.
- Delivery details — hotel, villa, marina, or residence location you provide for a delivery or visit.
- Order and booking information — items ordered, services scheduled, dates, and preferences.
- Payment information — processed securely by third-party payment providers. We do not store full card numbers.
- Technical data — device, browser, and usage data collected through cookies (see our Cookie Policy).
How We Use Your Information
- To coordinate and fulfill deliveries, visits, and wellness services you request.
- To communicate with you about orders, bookings, and support.
- To improve our services, website, and customer experience.
- To comply with legal, tax, and regulatory obligations in Mexico.
We collect only the information needed to coordinate the services you request. Any information you share with our licensed professionals during a visit is handled confidentially by those professionals in accordance with applicable Mexican health regulations.
Sharing
We do not sell your personal information. We share information only with: (a) team members and licensed professionals involved in fulfilling your request; (b) service providers such as payment processors and hosting providers; and (c) authorities where required by law.
Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information, and we retain it only as long as needed for the purposes above or as required by law.
Your Rights
Under Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you may request access, rectification, cancellation, or opposition (ARCO rights) regarding your personal data. Contact us via WhatsApp at +52 624 405 0441 to exercise these rights.
Children
Our services are intended for adults. We do not knowingly collect personal information from children without parental consent.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Pharmacy Doctors — Cabo San Lucas, Baja California Sur, Mexico. WhatsApp: +52 624 405 0441
This page is provided for general informational purposes. Pharmacy Doctors is not a substitute for professional medical advice. Not for emergencies — in an emergency, call 911 in Mexico.